Learn BY Making

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our next Service Jam.


A service jam is an exciting weekend of using Service Design to solve problems. Immerse yourself in a Service Design process based on the principle of design by doing. Less talking and more doing. From mapping services to mocking up concepts for prototyping. Our weekend long jams are a special time to meet others that share your passion for Service Design and possibly gain a project for your portfolio. All Jam projects are open source, so anything you produce is free for you to use.


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GSJam History

The Global Service was founded by Markus Hormess and Adam St. Adam Lawrence. Launched in 2011, the Global Service Jam is a non-profit volunteer activity organized by an informal network of service design aficionados, who all share a common passion for growing the field of service design. All Global Service Jam locations seek to offer the best learning experience for the lowest possible price. .
For more about the Global Service Jam visit Planet Jam


Beginning in 2016 we will offer local service jams  throughout the year. Each local jam is structured around the a local client partner, typically a non-profit organization that could not otherwise afford professional Service Design help.

GSJ Chicago, 2015

February 27th - March 1st, 2015


Last year our jam was split into 2 tracks, client and free-form. Both tracks followed a Service Design process that involved co-creation and rapid prototyping to design by doing.

SJ: Erasing the Distance

January, 6th - 8th, 2016


Erasing the Distance is an established non-profit organization that seeks to reduce the stigma of mental illness through public and private performances.

GSJ Chicago

February, 26th - 28th, 2016


The Global Service Jam was a jam packed weekend of Service Design by doing. Three groups researched, prototyped and refined service concepts with jammers in 100 other cities around the world.